Is it possible to bargain in most shops?
The prices of goods at large department stores and shops are generally
fixed. But at the indoor and outdoor market, such as Xiushui (Silk Market),
Hongqiao, and Yaxiu, you can bargain with merchants. Skilled bargainers
usually cut the asking price by half and then increase it a little to
reach a deal.
What are the business hours of most shops and markets?
Generally, shops in major commercial districts, such as Wangfujing and
Xidan, are open from 9:00 to 22:00 (closing time is an hour earlier in
winter). Other shops and markets close at 5 or 6 o’clock in the
evening. Knowing the business hours of the shops you’d like to go
to can help you manage your time while shopping.
What if I am not satisfied with the goods I have purchased?
In China, different goods are subject to different regulations concerning
return and exchange. When purchasing, you should hold on to your receipts
and ask the sales assistants about the shop’s return and exchange
policy. Most of the shops in Beijing provide satisfactory service when
it comes to returning and exchanging goods.
What should I do in case a dispute occurs while shopping?
Shopping disputes rarely happen in Beijing. But in case they do, don’t
worry. At large shopping malls, duty managers are ready to help, while
at the indoor and outdoor markets you can ask the market administrative
departments to solve the problem. If you still feel unsatisfied, you can
complain to the Beijing Industrial and Commercial Administration by dialing
its hotline: 010-12315
What should I do I in case of emergency?
In case of accident or emergency, dial 110 for help. At present “110”
alarm apparatuses have been installed on streets in Xidan and other commercial
districts, bring convenience to people in need.
Are there any restrictions on taking goods out of the country?
Be careful when purchasing articles in the following categories: “animals
and plants (both including specimens) as well as their seeds and reproducing
materials”, “culture relics”, and “rare and precious
medicinal herbs”. It is prohibited to take certain articles out
of the country. So if you are interested in purchasing any of the goods
in the above-mentioned categories, make sure you ask a salesperson whether
or not you are allowed to take them out of China. For detailed regulations
concerning the prohibition and restriction of goods leaving the country,
check the relevant websites or inquire at Chinese customs.